We grant you a limited, non-exclusive, non-transferable licence to access and use the Services and the Direct-Energy Site solely in accordance with the terms of this Agreement.Your relationship with Direct-Energy.ltd use of any of the Services may be subject to the laws, regulations, and rules of governmental or regulatory authorities in your or our jurisdiction (Applicable Law). By entering into this User Agreement, you agree to act in compliance with and be legally bound to any and all Applicable Law.
When you create a Direct-Energy.ltd trading Wallet, the Wallet software generates a cryptographic public key pair that you may use to trade our supported Virtual Currency via our relevant Virtual Currency network. YOU MUST STORE, OUTSIDE OF THE SERVICES, YOUR WALLET CREDENTIALS, INCLUDING YOUR PASSWORD, USERNAME AND E-MAIL ADDRESS. If you do not maintain a backup of your Wallet data outside of the Services, you will not be able to access your trading account and We are not responsible for maintaining this data on your behalf.
With respect to your trading Wallet, Direct-Energy.ltd does not receive or store your trading Wallet password, nor any keys, network addresses or your transaction history. We cannot assist you with Trading Wallet password retrieval. You are solely responsible for remembering, storing and keeping secret your Wallet password. Your trading Wallet may become inaccessible if you do not know or keep secret your Wallet password. Any third party with knowledge of one or more of your credentials (including, without limitation, your username or password) can dispose of funds in your trading Wallet.
When you create a Wallet, you must: (a) create a strong password that you do not use for any other website or online service; (b) provide accurate and truthful information; (c) protect and keep secret all credentials for the Wallet; (d) protect access to your device and your trading Wallet; (e) promptly notify us if you discover or otherwise suspect any security breaches related to your Wallet;.
You agree to take responsibility for all activities that occur with your Wallet and accept all risks of any authorised or unauthorised access to your Wallet, to the maximum extent permitted by law.
We don't charge any fees or extra fees for our services of any type.
Direct-energy stores your Personal Data at secure locations in the EU. Direct-Energy.ltd ensures that appropriate security standards are in place regarding the safeguarding, confidentiality, and security of Data.
The information that we collect from you will be transferred to, and stored in, destinations outside of your country and the European Economic Area ("EEA") as described below:
We may transfer your Personal Data outside the EEA and the UK to other company subsidiaries, service providers and business partners (i.e., Data Processors) who are engaged on our behalf. To the extent that we transfer your Personal Data outside of the EEA and UK, we will ensure that the transfer is lawful and that Data Processors in third countries are obliged to comply with the GDPR and the UK Data Protection Act 2018.
Our Technical Support; We shall use commercially-reasonable efforts to supply email-based technical support services, and can guarantee immediate responses, especially during times of high volume. We offer 24/7 services.